Technical Support Engineer - Customer Support/Debugging

Austin, TX Telecommuting Available

Compensation Unspecified

Posted 01/13/2021

If you are a Technical Support Engineer with experience in customer support and debugging technical problems, please read on!

Located in San Francisco, California, we specialize in our automated AI Content Distribution Platform that we use to integrate our product into the technical infrastructure of our clients. Our goal is to assist our clients to be able to receive a great return on investment, and expand their businesses at a rapid pace.

We are looking for a sharp Technical Support Engineer who is going to be excellent at providing level 1 and 2 support. This engineer will be responsible for handling/debugging complex issues as well as giving our customers an excellent experience. We want this person to be able to make a difference here and be responsible for creating new features and functionality within our internal tools. Any experience with scripting, programming, or version control systems would be great! We work collaboratively in a team environment here so someone with this same type of mentality will over it here.

*This is a 100% remote position now and post COVID-19*

What You Will Be Doing

-Handling technical/complex issues
-Working collaboratively in a team environment
-Designing and creating functionality

What You Need for this Position

- Technical Knowledge
- Debug technical/complex issues
- Customer Support

So, if you are a Technical Support Engineer with experience in customer support and debugging technical problems, please apply today!

This job is open to telecommute candidates.

Applicants must be authorized to work in the U.S.

Additional ways to apply

Preferred Skills

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CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.