Sr Account Manager

Title: Senior Account Manager (Sales)

Location: Farmington Hills, MI

This person will serve as the liaison between the company and their customers, establishing strong relationships 

Primary Responsibilities

• Build and strengthen customer relationships to achieve long-term goals and partnerships
• Work with sales team members and internal engineering teams to develop marketing plans
• Ensure customers are receiving services that are within the budget requirements
• Meet with customers via phone, email, or on site to assist in technical aspects of specific requirements for a project
• Generate technical sales proposals and contracts
• Assist with technical presentations and demonstrating how products meet our customer's needs
• Assist in development and reporting of sales pipeline
• Manage and interpret the customer's requirements - understanding client's needs and expectations
• Research options and request quotes from outsourced suppliers that will complete the overall work proposal
• Identify areas that can be improved to meet customer satisfaction and gain repeat business
• Generate costing spreadsheets accounting for labor, equipment, and overall costing
• Maintain records of all communication with customers and vendors
• Work closely with Operations Manager to develop schedules and deliveries
• Coordinate and attend trade shows, conferences, and other marketing events
• Assist in marketing strategies to understand or acquire new customers
• Assist in development of marketing material 
• Perform and assist with other duties as assigned

Qualifications

• Ability to understand high level operation of IWT's automation equipment

• Ability to read 2D plant layouts and use that information to identify the correct equipment offering for each application

• Ability to read and understand detailed customer specifications and use that information to create detailed proposals

• Ability to speak in front of groups and give presentations

• Highly organized and able to prioritize

• Excellent oral and written communication skills

• Ability to multi-task 

• Detail oriented

• Team player and works well with others

• Proficient in Microsoft Office Suite including Projects and Excel

• Must wear proper Personal Protective Equipment (PPE) when required

Education

Bachelor's degree in Engineering, Sales, Marketing, Business Administration, or equivalent experience required 

Experience

Minimum 6+ years in related field

*Maximum of 30% travel, but 20% is more realistic/likely

Benefits

• Stable company 
• Steadily Growing
• Growth & training opportunity
• Great benefits, PTO, & yearly bonus

Applicants must be authorized to work in the U.S.