Criticism and negative feedback can be a blow to our egos, and leave us feeling defensive or less-than capable. But every bit of feedback provides a challenge to become better. Having (or developing) a growth mindset can put you on the higher road to success.
Feedback by email can often seem harsher than reality intended, because it is point blank. There are no facial or social cues to ease the blow. So it can come off feeling cold and negative, when it may have simply been intended as an encouraging nudge in the right direction.
The way you respond to criticism is a reflection not only of your professionalism, but also of your ability to accept, earn, and grow. Whether your manager worded the email well or not, you can choose how you respond—and you can respond like a business superstar.
The next time you receive an email giving you some feedback, view it as an opportunity to show what you’re really made of. Try out these responses, then go out and grow.
Being able to accept and respond professionally to feedback can create an open door to communication—which is vital for maintaining a good relationship and good standing with your manager.