If you are a Customer Service Manager (10+ Direct Reports) with experience managing a team of customer support reps or similar, please read on!
We are headquartered in the beautiful Boise, ID area and we are industry leading logistics company that has been proudly serving the greater Boise area for over 30 years! We are a family owned company that has has an outstanding reputation and built an incredibly warm and welcoming environment for our employees. We greatly pride ourselves in continuously learning and strive to use each day to learn something new and become better people.
We are looking for a Customer Service Manager to lead our customer support/service team of about 15 team members. This person will need excellent communications skills and be comfortable leading a team of 15 people directly responsible for inbound leads and inquiries.
Top Reasons to Work with Us
-Employee stock program
-HUGE room for growth
-Positive company culture and environment
-Continuous learning opportunities
What You Will Be Doing
-Leading/managing a team of 15 customer support members
-Ensuring customer service team is providing excellent customer care
-Help team to respond to inquiries appropriately and professionally
-Be an excellent representative of our company and be the initial touch for customers
What You Need for this Position
At least 4-5 years of experience with:
- Customer Support or similar position
- Experience managing a team of 7+ members
Nice to haves:
- Call Center experience
So, if you are a Customer Service Manager (10+ Direct Reports) with experience managing a team of customer support reps or similar, please apply today!
Applicants must be authorized to work in the U.S.
Email me to apply for this position