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Client Success Manager (Health Care) - Technical Implementation

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Oakland, CA
Full-time $85k - $110k
Posted 01/12/2021
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If you are a Client Success Manager with Technical onboarding/implementation experience, please read on!

Top Reasons to Work with Us

1. Based in the Bay Area, we are a non-profit health care company.
2. Opportunity to work on a small team.
3. Opportunity to work remotely, with limited travel to our office!

What You Will Be Doing

- Guide new client through the onboarding process
- Provide guidance, training, and ongoing support to new clients to ensure successful implementation
- Document client requirements
- Provide best practices and insights to clients
- Responsible for managing client relationships throughout the entire process
- Responsible for recordkeeping purposes of client records to ensure accuracy
- You will work closely with internal departments to discuss matters of current clients.

What You Need for this Position

**MUST HAVE HEALTH CARE INDUSTRY EXPERIENCE WITH HEALTH PLANS AND PROVIDERS (Aetna, Anthem, UnitedHealth, Blue Shield, Cigna, Humana)**

5+ years of experience:
- In the healthcare industry
- Experience in a client-facing project management role in a B2B SaaS environment
- Ability to coordinate, lead, and facilitate meetings with various clients
- CRM software experience
- Bachelor's Degree in Healthcare, IT, or related field
- Experience in Large Health Plans/Providers (United, Blue Shield of California, Aetna, Anthem, Cigna, Humana)
- Experience with provider directory data

Nice to have:
- Master's Degree
- Knowledge of California healthcare delivery systems, directory data, claims-based data, and network management
- Prior knowledge/experience in Change Management, Business Process, or Program Management
- Prior healthcare experience.
- Expertise and knowledge of various health plans

What's In It for You

For your hard work and dedication, you will be rewarded with a competitive base salary, and benefits including but not limited to:
- Competitive Base Salary (Up to $110k base DOE)
- 401K with company match
- Bonus Opportunity
- Remote work with occasional office travel
- Vacation/PTO (20 Days)
- Paid Holidays (10 Days)
- Medical/Dental/Vision benefits
So, if you are a Client Success Manager with Technical Onboarding/Implementation with experience, please apply today!

Applicants must be authorized to work in the U.S.

Additional ways to apply

Preferred Skills

  • Technical Onboarding
  • Onboarding
  • technical implementation
  • Implementation
  • Implementation Specialist
  • Health Care
  • UnitedHealth
  • Aetna
  • Blue Shield of California
  • Anthem

Kyle Choban is recruiting for this position and the positions below.
email meEmail me to apply for this position

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CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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CyberCoders is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.  CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email Benefits@cybercoders.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

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