CyberCoders, Inc. ("the Company", "we", "our" or "us") is committed to protecting the privacy and security of your personal information. This Privacy Notice describes how the Company collects, uses, discloses, and safeguards personal information about you before, during, and after your working relationship with us. This Privacy Notice also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.
This Privacy Notice applies to all job applicants, permanent and temporary employees, workers, contractors and any other individuals who are working for the company but are not directly employed, located in California ("staff member" or "you"). Please note that because this Privacy Notice is comprehensive, it may refer to types of information that we collect and share about people other than yourself.
You can access specific topics in this Notice by clicking on the relevant links below:
For the purposes of this Privacy Notice, "personal information" means any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual, regardless of whether it is held in paper, electronic or any other format.
We collect, maintain, and use different types of personal information in the context of our relationship or potential relationship with you. In the past twelve months, and generally during the course of your professional relationship with us, we have collected the following types of professional and/or employment Personal Information about you to generally administer the employment relationship and run our business (as further described below).
|Categories of Information
|Primary Purpose for Collection and Use of Information
|Wage and benefit information, including but not limited to salary, bonus, additional pay, variable compensation, annual leave, retirement savings plans and related compensation history and benefits information.
|To provide employee benefits, including health insurance, expense reimbursements, etc. Our interest in maintaining accurate business accounts.
|Closed Circuit TV and Facilities Access
|CCTV footage and other information obtained through electronic means such as key fob/swipe card records and geolocation.
|To protect the Company's property, and to maintain the security of information held by the Company and the security of its facilities.
|Certifications and Qualifications
|We collect information from individuals who have access to our facilities and equipment including licensing and certification, and when applicable, nationality and citizenship.
|To secure our facilities and equipment, and track those individuals with access to either for security and maintenance purposes. In some jurisdictions, we are also required by law to validate and record information about the individuals that access our facilities and equipment. We have an interest in complying with all legal requirements to collect information in the countries in which we operate.
|Personal contact details such as name, title, addresses, telephone numbers, including your mobile number, and work and personal email address.
|To communicate with you, including regarding your application process, reminders, and documentation we may need to collect. In some jurisdictions, we are also required to collect this information to comply with law.
|Information about your use of our information and communications systems.
|To monitor your use of our information and communication systems and provide for security of the IT system to ensure compliance with our IT policies.
|Social security numbers, taxpayer identification numbers, passport.
|To comply with applicable laws.
|Information about your health, including any medical condition, health and sickness records, details of any absences from work (other than holidays), including time on statutory parental leave and sick leave.
|To ascertain your fitness to work, manage sickness absence. To comply with legal obligations related to health and safety. To provide health benefits such as insurance.
|Name, date of birth, and driver's license.
|To identify you personally.
|Interviews and Meetings
|Audio and video.
|Engaging with applicants and employees who are applying from or working in a remote location.
|Details of any disciplinary investigations and proceedings, or of investigations following an alert.
|To gather evidence for possible grievance or disciplinary hearings, or to make arrangements for the termination of our working relationship if warranted. To determine whether you, or another employee, has complied with our policies, procedures, and protocols.
|Other Special Categories Of Sensitive Information
|Information about your gender, race, ethnicity, sexual orientation, religious beliefs, and health and disability data (where permitted and in accordance with applicable law and in certain instances only where you voluntarily provide such information).
|To comply with government regulations and our interest in promoting and monitoring equal opportunities and diversity (if permissible under local applicable law).
|Payroll, Retirement Savings Plans, and Taxes
|Payroll information, including but not limited to social security number or equivalent, tax status information (i.e., marital status, dependents, etc.), payroll records, bank account details, direct deposit/credit arrangements, and information about retirement savings plans.
|To calculate and pay your salary, tax, social security, and retirement savings plan contributions. In some jurisdictions, to comply with legal obligations.
|Our interest in maintaining external and internal directories and/or a security badge (if applicable). We may additionally use photographs for marketing purposes.
|Recruitment information, including copies of right to work documentation such as citizenship, work permit or visa; references and other information included in a CV, resume, or cover letter or as part of the application process; criminal background; references and interview notes; letters of offer and acceptance of employment, and employment agreements.
|Our interest in making a decision about your recruitment or employment. In some jurisdictions, to comply with legal requirements to verify you are legally entitled to work in the country in which you are applying.
|We have an interest in understanding your opinions, and in collecting information relevant to our Company.
|Terms of Employment
|Employment records including job titles/duties, job location, working arrangements, seniority data, employee identification number, performance ratings, hire/re-hire date, termination date, job history, training records, professional memberships, and business travel arrangements.
|Our interest in business management and planning, including accounting and auditing; conducting performance reviews, managing performance and determining performance requirements; making decisions about salary reviews and compensation; assessing qualifications for a particular job or task, including decisions about promotions; making decisions about your continued employment or engagement. To provide salary and benefits to certain employees.
|We collect information from individuals concerning the training that they receive from us, or from third parties.
|Our interest in understanding and recording the qualifications and training of the individuals that work with us. We may also be required by law, or by contract, to share the training or qualification of certain staff with third parties such as regulators or clients. We may also choose to share the training or qualification of certain staff with third parties as part of our effort to develop business. We have an interest in complying with any statutory, regulatory, or contractual obligation to disclose the training of our staff, and we have an interest in using the qualifications of our staff to help development business.
In addition to the information that we collect from you directly through your activities and interactions during the course of your employment and employment application process, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources. For example, through the application and recruitment process, we collect personal information about staff members either directly from candidates or sometimes from an online job site or background check provider where background checks are permitted. In addition, we may sometimes collect additional information from third parties including former employers, personal and professional references, credit reference agencies or other background check agencies, or government agencies (where permitted). By providing a mobile phone number, you agree to receive text messages from the Company. Text messages will be sent to notify you of a position or keep you updated on activities relevant to your application process, which may include reminders. We do not share text messaging opt-in information with third parties.
We will also collect additional personal information in the course of job-related activities throughout the period of you working for us. This may include monitoring communications and use of company IT equipment and systems, or from other staff members or supervisors.
In the course of conducting our business, we may – under conditions permitted by applicable law- monitor employee activities and our premises and property. For example, some of our locations are equipped with surveillance cameras. Where in use, surveillance cameras are for the protection of employees and third parties, and to protect against theft, vandalism and damage to the Company's property. They do not aim at controlling the working activity of the individual employee. Recorded images are typically destroyed and not shared with third parties unless there is suspicion of a crime or wrongdoing, in which case they may be turned over to the police, or other appropriate government agency or other appropriate third parties.
Additionally, where permitted by law, we have the ability to monitor all business communications, including, without limitation, phone, internet browsing, email, instant messaging, and VoIP. For the purposes of your own personal privacy, you need to be aware that such monitoring might reveal sensitive personal data about you if you include such information in a business communication. By carrying out such activities using the Company's facilities you acknowledge that sensitive personal data about you may be revealed to the Company by such monitoring.
In addition to the purposes and uses described above, we use your personal information for the following business purposes associated with the administration of your employment with us and our general business operations:
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. Our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our general interest in conducting our business. Note that this Privacy Notice may be updated to notify you of additional purposes for which we process your personal information.
In addition to the specific situations discussed elsewhere in this policy, we share your personal information in the following situations:
We maintain reasonable physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to help protect your personal information against loss, unauthorized access or disclosure, modification, or destruction. While we use reasonable efforts to protect your personal information, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of any privacy or security event relating to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Some of our internal programs require you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
We will retain your personal information, including sensitive personal information, only for as long as it is necessary to fulfill the above-mentioned business purposes, or as required to comply with applicable legal requirements. We consider the following criteria to determine the appropriate retention period for your Personal Information: the nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements. If personal information is needed for a legal claim, we will retain this data for as long as the issue is active and up to the time when the statute of limitations has expired.
You have certain rights regarding your personal information as detailed below:
If you choose to assert any of these rights under applicable law, we will respond within the time period prescribed by such law. Please note that many of the above rights are subject to exceptions and limitations. Your rights and our responses will vary based on the circumstances of the request.
A person authorized to act on your behalf may make a verifiable request related to your personal information. If you designate an authorized person to submit requests to exercise certain privacy rights on your behalf, we will require verification that you provided the authorized agent permission to make a request on your behalf.
Your verifiable request must: (i) provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative of that person; and (ii) describe the request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
To exercise your rights, call us at 800-536-1390; or submit your request online here.
The following additional information relates to our privacy practices:
California Civil Code Sections 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicate that organizations should disclose whether the following categories of personal information are collected, transferred for "valuable consideration," or transferred for an organization's "business purpose" (as those terms are defined under California law). We do not "sell" your personal information. The table below indicates the categories of personal information we collect and transfer in a variety of contexts. Please note that because this list is comprehensive, it may refer to types of information that we collect and share about people other than yourself. For example, while we collect the bank account information of our current employees, we do not collect the bank account information of applicants that have not yet been hired.
|Categories of Personal Information We Collect
|To Whom We Disclose Personal Information for a Business Purpose
Identifiers-- this may include real name, alias, postal address, unique personal identifier, online identifier, email address, account name, social security number, driver's license number, passport number or other similar identifiers.
Additional categories of personal information described in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))-- this may include signature, physical characteristics or description, state identification card number, insurance policy number, education, bank account number, and other financial information, medical information, and health insurance information.
Characteristics of protected classifications-- this may include age, sex, race, ethnicity, physical or mental handicap, etc.
Internet or other electronic network activity information-- this may include browsing history, search history, geolocation data, and information regarding an individual's interaction with an internet website, application, or advertisement.
Audio, electronic, visual, or similar information
Professional or employment-related information
Non-public education information(as defined in the Family Educational Rights and Privacy Act)
Inferences drawn from any of the information listed above